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Privacy Policy

Privacy Policy & Cookie Policy – La Bella Lingua

Last Updated: November 2025

This Privacy Policy describes how the website La Bella Lingua (hereinafter referred to as the “Website”) collects, processes and protects the personal data of its users.
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR), the Irish Data Protection Act, and all applicable privacy regulations.

1. Data Controller

La Bella Lingua
Apt 73, Winter Garden, Pearse Street, D02WN67, Dublin, Ireland
Email: info@labellalingua.com
Phone: (available upon request)

The Data Controller is responsible for ensuring compliance with all applicable data protection obligations.

2. Types of Data Collected

2.1 Personal data voluntarily provided by users

The Website may collect the following data when voluntarily submitted by users:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Messages sent through contact forms

  • Data provided for course registrations or bookings

  • Data related to purchases or online payments

  • Communication preferences (newsletter)

2.2 Payment data

When users purchase services or courses, external payment processors (e.g., Stripe, PayPal) may collect:

  • Payment card details

  • Payer’s name and surname

  • Billing address

  • Transaction information

The Website does not store or access credit card numbers.

2.3 Automatically collected data (logs and cookies)

  • Technical/necessary cookies

  • Preference cookies

  • Statistical cookies

  • Marketing cookies

  • IP address

  • Browser and device information

  • Navigation data (pages visited, time spent, etc.)

2.4 Tracking technologies used

  • Google Analytics 4 (with IP anonymization)

  • Meta/Facebook Pixel (used only with explicit consent)

  • Google Fonts (font requests from Google servers)

  • Cookie consent management tool

2.5 Third-party services used on the Website

  • Google Analytics 4

  • Google Fonts

  • Meta Pixel

  • Mailchimp (newsletter)

  • WhatsApp link

  • Stripe and/or PayPal (payments)

  • Calendly or booking plugins

  • WordPress plugins (security, forms, backups)

3. Purposes of Processing and Legal Basis

PurposeData UsedLegal Basis

Responding to user inquiriesContact data, messagesLegitimate interest / Consent

Managing course registrations and bookingsIdentification and contact dataContract performance

Providing purchased services or coursesCustomer dataContract performance

Processing paymentsPayment dataContract + legal obligations

Sending newslettersEmail addressConsent

Analytics and statisticsCookies, IP, browsing dataConsent via cookie banner

Remarketing / advertising (Meta Ads, Google Ads)Marketing cookiesConsent

Website securityTechnical logsLegitimate interest

Administrative, fiscal and accounting purposesCustomer & transaction dataLegal obligation

4. Processing Methods

Personal data is processed using electronic and telematic tools with appropriate technical and organizational measures designed to prevent:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

No automated decision-making or profiling is performed without explicit user consent.

5. Data Retention

Data is stored only for the time strictly necessary for the purposes outlined above:

  • Contact form data: 12 months

  • Newsletter data (Mailchimp): until consent is withdrawn

  • Customer and transaction data: 10 years (legal obligation)

  • Analytics data (Google Analytics 4): 14 months

  • Cookies: according to duration shown in the cookie banner

6. Data Transfers Outside the EU

Some third-party providers (such as Google, Meta, Mailchimp, Stripe) may transfer data outside the European Union.

Transfers occur on the basis of:

  • Standard Contractual Clauses (SCCs)

  • Adequate safeguards

  • Adequacy decisions when applicable

7. Cookie Policy

The Website uses technical, statistical and marketing cookies.
Users may:

  • Accept

  • Reject

  • Manage preferences

through the cookie banner.

7.1 Types of cookies

  • Technical (necessary): essential for correct website operation

  • Statistical: Google Analytics 4

  • Marketing: Meta Pixel, Google Ads (if activated)

  • Functional: remembers user preferences (e.g., language)

7.2 Cookie management

Users can change cookie settings at any time using:

  • The cookie banner

  • Browser settings

8. Children’s Privacy

The Website may be visited by minors; however:

No personal data of users under 16 years of age is processed without verified parental or guardian consent.

9. User Rights

Under the GDPR, users have the right to:

  • Access their data

  • Request rectification

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • File a complaint with the Irish Data Protection Commission

Requests can be sent to: info@labellalingua.com

10. Data Security

The Website uses:

  • SSL certificate (HTTPS)

  • Firewall and security plugins

  • Backup systems

  • Password-protected access procedures

11. Hosting

Data is hosted on GDPR-compliant servers located within the European Union.
More details are available upon request.

12. Changes to This Privacy Policy

This Policy may be updated at any time.
The latest revision date will always be displayed at the top of this page.

13. Contact Information

For questions or requests related to privacy and data protection:

La Bella Lingua
Email: info@labellalingua.com
Address: Apt 73, Winter Garden, Pearse Street, D02WN67, Dublin, Ireland

GDPR Compliance Summary

  • Data collection limited to specific purposes

  • Data retained only as necessary

  • Consent required for newsletters and marketing

  • Full cookie banner and preference management

  • Users may access, modify, or delete their data

  • Secure data handling protocols

  • External transfers protected by SCCs

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